The Partner Capacity Enhancement in Logistics (PARCEL) project aims to increase the capacity and independence of local partners to respond to humanitarian emergencies.


The ECHO-funded initiative seeks to address identified gaps across the sector in logistic and operational management so that partners can effectively manage end to end supply and logistics processes.

The PARCEL project was led by a consortium of INGOs bringing together a wide range of technical knowledge, experience, and resources. The consortium agencies included: Concern Worldwide, MercyCorps US, Save the Children International, Tearfund, World Vision International, Action Contre la Faim, and five Oxfam affiliates.

PARCEL Products

PARCEL set out to develop training materials for international agencies to use when developing logistics capacity of their local NGO partners. Based on a set of minimum standards, agreed by the consortium of 11 international humanitarian organisations, the project developed an assessment tool to assess local partner organisations’ adherence to the standards and identify potential capacity gaps, Pick-up-and-go training materials (including a training of trainers package to address capacity gaps) and finally, a toolkit with logistics forms and templates for partner organisations to use in implementing the PARCEL standards.


The PARCEL Logistics Standards aim to be measurable, minimum requirements that logistics processes and procedures must meet. These standards reflect best practice within the sector and were written by the PARCEL Project in close collaboration with the consortium agencies.

Standards can be downloaded from the Resources Pages.

Assessment tool

The PARCEL Partner Assessment Tool will help partner organisations assess their logistics capacity against the PARCEL standards.

The assessment focuses on five areas of logistics: Asset management, Distribution, Fleet management, Procurement and Warehousing. A sixth set of standards—Cross cutting—applies to all process areas and is included in this tool.

The Partner Assessment Tool will help identify which internal procedures and policies help the organisation comply with the PARCEL standards and reveal areas for improvement.

The Assessment Tool is available from the Resources Pages.

Training materials

The training materials cover six areas of logistics described in the PARCEL Logistics Standards and PARCEL Partner Assessment Tool:

  • Asset management
  • Procurement
  • Warehousing
  • Fleet management
  • Distribution
  • Cross-cutting

The Partner Training program was designed to introduce local NGO staff members to the PARCEL supply and logistics minimum standards and the processes necessary to implement those standards in their own organisations.

The Training-of-Trainers training program was designed to prepare INGO staff to do the capacity building in countries with local NGO staff. All materials were piloted in Pakistan, Ethiopia, Mozambique, and Jordan, by experienced trainers and under the direction of PARCEL team members. In Haiti, the team focused on testing the assessment tool and linking the results to targeted partner training.

The intended sequence of the training materials includes introductory information provided in the e-learning courses, which preface instructor-led training events, followed by activities designed to sustain learning. The instructor-led materials were originally designed for and piloted during workshops presented in a five day program.

The e-learning course and instructor-led material source files are available and can be downloaded from the Resources Pages. The Partner and Training-of-Trainers e-learning courses are also both available on

Logistics Toolkit

The toolkit contains a collection of forms recommended by the PARCEL consortium for five areas of  logistics.

  • The forms have been designed to be as generic as possible.
  • Forms may be updated to suit the needs of the organisation.
    Each area includes a guidance document which provides explanations on how and when to use the tools.

The toolkit can be downloaded from the Resources Pages.

Creative Commons

Except where otherwise noted, Parcel Project content is licensed under a Creative Commons Attribution 4.0 International License.

With proper attribution, the Creative Commons Attribution 4.0 International license allows the PARCEL Project materials to be shared and reused by anyone, anywhere, at anytime. Anyone can freely use, modify, and redistribute the training and assessment materials found on this website.