PARCEL Standards – Cross-cutting Standards

Documentation, Filing and Archiving

Electronic and Paper based filing systems are in place.  All relevant documentation and authorisations are filed to ensure compliance with internal and external requirements and can be reconciled across the supply chain.  Archiving procedures are in place to ensure that Procurement and Asset documents as a minimum are being kept for a period of 7 years to ensure majority donor compliance.  

Health, Safety and Risk

Procedures are in place to ensure the Health and Safety of Staff and Volunteers and compliance with any legal requirements in the country of operation.  Health and Safety risks are assessed and mitigated, including, but not limited to, risks in Warehousing and Fleet Management.

Communication in Operational Delivery

Individuals and teams within the organisation are proactively sharing critical information throughout the response to ensure Project Delivery.

Code of Conduct

A Code of Conduct, or equivalent document is in place, which is understood and signed by all employees and includes guidelines such as:

  • Staff do not use their authority or status for personal gain.
  • Staff maintain a high standard of integrity and ethics in business relationships.
  • Staff use the organisation’s resources and assets responsibly.
  • Staff do not accept personal gifts from suppliers or engage in any other anti-competitive behaviour.
  • Staff act and behave professionally as representatives of the organisation and donors and avoid anything which might bring the organisation or their donors into disrepute.
  • Controls, including Disciplinary procedures, are in place to manage any breaches of conduct.

Logistics Human Resourcing

There is sufficient staff and skills in Logistics / Supply Chain to deliver the Project Outcomes.  The organisation is prepared to scale up resourcing to meet a rapidly growing emergency response.

Management Controls and Monitoring

Controls are in place to ensure that Mandatory Procedures are being followed and that the Supply and Logistics Standards are being met.  Adequate action is being taken where issues of non-compliance are discovered. The organisation is comfortable in self-assessment, identifying strengths and weaknesses and can compensate for weaknesses and develop plans to address improvement areas / gaps.